FRT can only accept returns on sealed dry good products, a shipping deduction will be taken off your refund to account for the return label, and a refund will not be issued until returned products are inspected.

If there is an issue during the shipping process, or the incorrect item is shipped to you please email info@fernes-reptiletoppers.com to receive proper compensation/reship of correct products.

FRT FRESH PRODUCT GUARANTEE MUST BE MET TO RESHIP FROZEN FOODS.